Delivering each and every day A passion for food A passion for service great! people great! service great! results

Our HSEQ actions

Safety, Health and Environment First – never to compromise on the health and safety of our customers and our people, and to manage responsibly the impact that our business has on the environment.  

Delivering for Clients and Customers – to earn the continued loyalty of our customers by consistently demonstrating why we are the first choice for quality, service, value and innovation.

The above statements are two of the five Guiding Principles of Compass Group and they define the check list for our decision making in the Health, Safety, Environment and Quality (HSEQ) realm of our business. 

Our HSEQ policies are unequalled in the catering and support services industries and we work to establish a culture where safety is the first thought before undertaking any task – Compass Group has several specific HSEQ initiatives that shape this approach.

Our vision for safety is that our employees leave the workplace at the end of their shift in the same condition, if not better, than when they started.  great! Safety as a sustainable behaviour for life is our safety slogan and supports Compass Group’s vision and values.  We believe that safety is a core value underpinning all of our business activities and we have enshrined this as our ‘Safely Can-Do’ value which means we are all accountable for ensuring that every task we do is performed safely and with a positive approach.

great! Safety Program

Compass Group (Australia) has developed an overarching great! Safety Program which promotes a proactive safety culture.  The key to the success of this program is its ability to get every individual at Compass to take personal accountability for safety practices within their own area of responsibility.  Central to this program is a traffic light labelling system that tells employees whether an action, workplace or piece of equipment is safe to use/proceed (green), should be approached with caution (amber) or is not safe (red). 

great! Safety Standards

As part of this great! Safety Program Compass has established ten great! Safety Standards that communicate key preventative measures which must be in place when employees perform their daily tasks.  They cover topics and issues such as: manual handling, Personal Protective Equipment (PPE), food safety and vehicle safety.

Our Safety Culture

In recognition that workplace safety is more than rules and regulations, Compass Group has also worked hard to instil a positive safety culture – which is the values, attitudes and behaviours towards safety shared by people in a workplace.  Workplace incidents are often associated with failures in safety culture and it is now accepted that a positive safety culture is vital to achieve excellent health and safety and food safety performance.

To improve Compass Group’s safety culture we have reviewed safety research, lessons learnt from incidents in our industry and consulted across our global network to develop a framework that defines the critical behaviours that characterise a strong safety culture.

This model helps everyone at Compass understand the behaviours they should and should not display to play their part in strengthening our safety culture. Compass Group’s safety behaviour model – called Our Safety Culture – is being used as the basis for our safety culture improvement initiatives. 

Image of man handling box
Safety First Sign
Pots on Stove