Front of House Supervisor

Chartwell’s philosophy centres on providing tailored, boutique and unique hospitality solutions to the education market.  We are passionate about challenging the traditions of these environments by delivering innovative and quality hospitality solutions that reflect the high-street expectations and idiosyncrasies of our market.

The Position

We are currently looking for a passionate and experienced Catering Supervisor to Education site in Normanhurst. The successful candidate will be well equipped to provide fantastic service to ou students as well as efficiently supervising staff and exceeding client expectations. Ideally, you will have some supervisory experience teamed with a customer centric focus.

Key Duties

• Assist with organising front of house team in the daily operations demands within a busy kitchen
• Lead a small team to deliver high quality and exceptional customer service 
• Support and supervise the delivery of service & functions
• Ensure all Company policies and procedures are applied
• Ensure Food Safety Practice is followed and adhered too
• Establish, maintain and monitor quality customer service practices
• Organise rosters as per operational requirements
• Financial reporting, including cash management and stock control

The Person

• Must have supervisory experience in the hospitality industry
• Experience in team management , rostering and administration skills
• Certificate III qualification highly desirable
• Experience in a fast paced hospitality environment
• A passion for Customer Service with the ability to motivate and organise team members to achieve exceptional customer experience
• Strong communication skills as you will be in daily contact with Management team , Customers and Employees
• Exceptional personal presentation
• Strong Occupational Health and Safety focus

The Benefits

We place great importance on being an employer of choice and offer excellent career opportunities for high performers. As a large organisation we often have opportunities for career advancement, as well as opportunities to move within the business. We offer competitive salaries, recognition programs including individual and team awards, long service and company event days and a variety of corporate discounts.

Compass Group is a world leader in catering and support services, employing over 600,000 people across 45 countries. Rated number one in our industry on Fortune’s World’s Most Admired Companies for 2020, Compass Group serves 5.5 billion meals each year to our 55,000 clients worldwide.